Reaching Informal Savings Groups with Formal Financial Products: A Study’s Unexpected Findings Reveal the Challenges of Digitizing Transactions
James Militzer
MARCH 25, 2022
The monitoring data that SatF’s partner FSPs gathered as part of regular program assessment supports this finding: Despite relatively high uptake and usage of both group and individual bank accounts, digital M2G/G2M transactions remain low. . Why are member-to-group and group-to-member (digital) interactions so low?
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