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They require satisfactory user experiences as a precondition to build trust in the digital ecosystem and trigger behavioral changes that can increase their willingness to digitalize. In this process, it is noteworthy that face-to-face assistance, when combined with remote support, helps to reinforce the confidence of new users.
How do we foster digitaltransformation without leaving small businesses vulnerable to growing cyber threats? I think you do not see people emerge securely into the middle class until they have an entire toolbox, not one tool like insurance, said Andy Kuper, CEO of LeapFrog Investments , during a panel on impactinvesting.
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